FAQ/ Terms and Conditions
Be unbeweaveable strives to deliver the order within 1–3 working days
(USPS Priority Mail) if in stock for Domestic orders. Please keep in mind this is an estimate. Please keep in mind that when choosing *Free shipping it might take longer. Express options can be selected as well for Domestic orders. All shipments are sent with US Post Office (USPS). Please note that all tracking numbers are being provided per email by Pitney Bowes.
International orders take around 14 working days (USPS International Mail) if in stock for international orders. Please keep in mind that this is an estimate. Express options can be selected only on request for international orders.
All shipments are sent with US Post Office (USPS). Please note that all tracking numbers are being provided per email by Pitney Bowes.
It is important to provide the correct shipping address and to keep track of your package by using the provided tracking code. Please check your spam mail as well. If a parcel is not delivered or picked up at a collection point, Be unbeweaveable is entitled to charge additional fees for the return costs to Be unbeweaveable. Be unbeweaveable is not responsible if the incorrect address was provided. Be unbeweaveable is also not responsible for any additional costs to redeliver the package or when the package is wrongfully delivered and cannot be retrieved.
Please be aware that Be unbeweaveable is not responsible for any extra import costs. The customs in your country could charge for an international package. Please contact the customs department in your country for more information. Please be aware that if a package gets lost Be unbeweaveable will do all possible to resolve the problem. Please note you can ask to add a signature upon arrival or add extra insurance options.
Please note delays can occur for Domestic and International orders. Delays can occur due to various reason such as delayed or cancelled flight, customs that needs more time to inspect packages, employee’s shortage etc. Please note that we will do our best to provide information about your package but also Be unbeweaveable is limited to the information provided by the tracking code.
Having a high-quality standard is very important within our company for the products that we sell. If a product does not meet your expectations, please contact us via Info@be-unbeweaveable.com
After evaluation of the product by Be unbeweaveable and/ or the manufacturer we will decide whether the product will be repaired or replaced. This warranty applies only to products that have been maintained properly. See the document” Tips to keep your Hair, Wig and Closure/Frontal unbeweaveable’ ‘under the heading’ ‘Hair Care Tips’
Be unbeweaveable is not liable for damage to our Raw Indian Hair that have been caused due to any form of chemical treatment.
Please note that the complaint will be marked as settled when advise given by
Be unbeweaveable is not being followed by the customer
After making Be unbeweaveable aware of a complaint, there will be a 1‑week timeframe starting from the day of the complaint to come to a solution. It is important that any agreements regarding to making a call appointment, delivering additional evidence or any other instructions will be fulfilled by the customer within a week. Or the complaint will be marked as settled
Cancellations, Returns, Exchanges and Refunds
4. Cancellations, Returns, Exchanges and Refunds
Thank you so much for purchasing with Be unbeweaveable. Please note we do not accept returns or exchanges due to the nature of our products.
Please note that all our hair is 100% Authentic Raw Indian Hair and not chemically processed. Meaning that every Bundle, Closure or Frontal can be different in Color or Texture. Most items are color 1B but you may also receive items that are more black or more brown. Be unbeweaveable will always do our best to match all Bundles, Closures and Frontals perfectly as possible.
Keep this also in mind while placing separate hair orders to be worn in the same wig/weave installment. Be unbeweaveable is not responsible for difference in texture/ color especially while placing separate hair orders. Please ask if you have any questions.
Please note that the lace is not initially made to be bleached. Bleach makes just like hair also the lace weaker. This can sometimes result in hair appearing at the inside of the lace. Please be aware of this when buying ready to ship wigs or placing your custom wig order. Please ask if you have any questions.
Please note that all Custom Wigs are Final Sale. It is the customers responsibility to follow the given instructions to provide the correct head measurements.
Please note that all deposits for the Wig Master Classes are not refundable. Please make sure that you are available on the selected date since this time slot is exclusively booked for you.
1. When you schedule a private Wig Master Class, please make sure you are available on the selected date. In case you of rescheduling you will have to pay the full fee first.
2. A Private Wig Master Class may only be rescheduled once.
3. In case of rescheduling, a new date must be booked within a week.
4. A new date can only be booked for the same or following month. And must be within the same year, deposits cannot be transferred to the following year.
Please note that all Natural Hair Care Kits are final sale due to hygienic reasons. For customers outside the USA there is a specific shipping charge. This is stated in the product information and stated as International ‘Natural Hair Care Kit’ shipping at the check-out. Please note that it is important to select the correct shipping. The Natural Hair Care Kit cannot be shipped until the shipping cost are fulfilled. No cancellations are being made when the incorrect shipping option is selected
If a product is damaged, defective, or missing please reach out to
Please provide pictures of the package and products as well.