FAQ/ Terms and Conditions

What makes Raw Indian Hair such high quality?
Fact: 95% of Raw Indian Hair comes from the Indian temples. It is donated by Hindu women due to religious beliefs. 

 

Be unbe­weave­able believes in pro­vid­ing the high­est qual­i­ty hair. 

To ensure this we vis­it­ed India in per­son to do research and to meet with our supplier. 

We only pro­vide Raw Indi­an Hair in 3 tex­tures, that is sourced direct­ly from the Indi­an temples. 

Authen­tic Raw Indi­an Hair has nev­er been processed or chem­i­cal­ly altered. And all cuti­cles are aligned to keep the hair from mat­ting and tangling.

·      90% of one hair bun­dle is from a sin­gle or dou­ble donor

·      The ton­sur­ing process ensures all hair will be col­lect­ed from the root

·      The root and tails of the Raw Indi­an Hair bun­dles are dif­fer­ent colors

 

Authen­tic Raw Indi­an Hair is there­fore the high­est pure qual­i­ty world­wide available. 

Authen­tic Raw Indi­an Hair is also only avail­able in Raw Indi­an Straight, Wavy and Curly. All our bun­dles are unique and can vary in color/ tex­ture since all hair is com­ing from dif­fer­ent donors. 

 

Authen­tic Raw hair from oth­er coun­tries such as Brazil, Italy, Malaysia, Rus­sia, Peru, and Cam­bo­dia would be very hard to find since females there are not shav­ing their hair off. There is sim­ply not enough sup­ply, there­fore all these hair types are most­ly processed hair from China. 

 

Authen­tic Raw hair also doesn’t look the same. And doesn’t exist in var­i­ous grades such as 10A or in tex­tures such as Water wave, Deep curly, Wet, and wavy etc. These var­i­ous tex­tures are being achieved by chem­i­cal­ly pro­cess­ing the hair. Such as boil­ing, steam­ing, acid wash­es, adding fillers and even mix­ing syn­thet­ic hair with ani­mal hair.

 

Ques­tion to ask your­self. When look­ing for an Authen­tic Chanel Bag, would you go to a Chanel store or to a place where they sell var­i­ous brands? For this rea­son, we strong­ly believe in only sell­ing 3 tex­tures and sole­ly focus on Authen­tic Raw Indi­an Hair.

 

 

Delivery

1. Deliv­ery
USA Ship­ments (Domes­tic)
Be unbe­weave­able strives to deliv­er the order with­in 1–3 work­ing days
(USPS Pri­or­i­ty Mail) if in stock for Domes­tic orders. Please keep in mind this is an esti­mate. Please keep in mind that when choos­ing *Free ship­ping it might take longer. Express options can be select­ed as well for Domes­tic orders. All ship­ments are sent with US Post Office (USPS). Please note that all track­ing num­bers are being pro­vid­ed per email by Pit­ney Bowes.
 

Inter­na­tion­al Ship­ments
Inter­na­tion­al orders take around 14 work­ing days (USPS Inter­na­tion­al Mail) if in stock for inter­na­tion­al orders. Please keep in mind that this is an esti­mate. Express options can be select­ed only on request for inter­na­tion­al orders.

All ship­ments are sent with US Post Office (USPS). Please note that all track­ing num­bers are being pro­vid­ed per email by Pit­ney Bowes.

Ship­ping address
It is impor­tant to pro­vide the cor­rect ship­ping address and to keep track of your pack­age by using the pro­vid­ed track­ing code. Please check your spam mail as well. If a par­cel is not deliv­ered or picked up at a col­lec­tion point, Be unbe­weave­able is enti­tled to charge addi­tion­al fees for the return costs to Be unbe­weave­able. Be unbe­weave­able is not respon­si­ble if the incor­rect address was pro­vid­ed. Be unbe­weave­able is also not respon­si­ble for any addi­tion­al costs to rede­liv­er the pack­age or when the pack­age is wrong­ful­ly deliv­ered and can­not be retrieved.

Cus­toms
Please be aware that Be unbe­weave­able is not respon­si­ble for any extra import costs. The cus­toms in your coun­try could charge for an inter­na­tion­al pack­age. Please con­tact the cus­toms depart­ment in your coun­try for more infor­ma­tion. Please be aware that if a pack­age gets lost Be unbe­weave­able will do all pos­si­ble to resolve the prob­lem. Please note you can ask to add a sig­na­ture upon arrival or add extra insur­ance options.

Delays
Please note delays can occur for Domes­tic and Inter­na­tion­al orders. Delays can occur due to var­i­ous rea­son such as delayed or can­celled flight, cus­toms that needs more time to inspect pack­ages, employee’s short­age etc. Please note that we will do our best to pro­vide infor­ma­tion about your pack­age but also Be unbe­weave­able is lim­it­ed to the infor­ma­tion pro­vid­ed by the track­ing code.

 

Covid

2. COVID-19
Please note that due to COVID-19 espe­cial­ly inter­na­tion­al ship­ping can take longer than usu­al. Be unbe­weave­able is not respon­si­ble for extend­ed deliv­ery times due to this world­wide pan­dem­ic. Please con­tact the Ship­ping Agency for any spe­cif­ic infor­ma­tion. Be unbe­weave­able is lim­it­ed as well to the infor­ma­tion by the track­ing code.

 

 

Warranty

3. War­ran­ty

Hav­ing a high-qual­i­ty stan­dard is very impor­tant with­in our com­pa­ny for the prod­ucts that we sell. If a prod­uct does not meet your expec­ta­tions, please con­tact us via Info@be-unbeweaveable.com

After eval­u­a­tion of the prod­uct by Be unbe­weave­able and/ or the man­u­fac­tur­er we will decide whether the prod­uct will be repaired or replaced. This war­ran­ty applies only to prod­ucts that have been main­tained prop­er­ly. See the doc­u­ment” Tips to keep your Hair, Wig and Closure/Frontal unbe­weave­able’ ‘under the head­ing’ ‘Hair Care Tips’
Be unbe­weave­able is not liable for dam­age to our Raw Indi­an Hair that have been caused due to any form of chem­i­cal treatment.

Please note that the com­plaint will be marked as set­tled when advise giv­en by
Be unbe­weave­able is not being fol­lowed by the customer

After mak­ing Be unbe­weave­able aware of a com­plaint, there will be a 1‑week time­frame start­ing from the day of the com­plaint to come to a solu­tion. It is impor­tant that any agree­ments regard­ing to mak­ing a call appoint­ment, deliv­er­ing addi­tion­al evi­dence or any oth­er instruc­tions will be ful­filled by the cus­tomer with­in a week. Or the com­plaint will be marked as settled

Cancellations, Returns, Exchanges and Refunds

4. Can­cel­la­tions, Returns, Exchanges and Refunds

Thank you so much for pur­chas­ing with Be unbe­weave­able. Please note we do not accept returns or exchanges due to the nature of our prod­ucts. Please note that all web­site pur­chas­es are final, no can­cel­la­tions or changes can be made after the order has been placed. If the incor­rect address/ e‑mail was pro­vid­ed, please reach out to us as soon as pos­si­ble by
info@be-unbeweaveable.com If the pack­age is not shipped yet we might be able to adjust these details.

 

 

Impor­tant to know!

 

5. IMPORTANT RAW HAIR NOTE

Please note that all our hair is 100% Authen­tic Raw Indi­an Hair and not chem­i­cal­ly processed. Mean­ing that every Bun­dle, Clo­sure or Frontal can be dif­fer­ent in Col­or or Tex­ture. Most items are col­or 1B but you may also receive items that are more black or more brown. Be unbe­weave­able will always do our best to match all Bun­dles, Clo­sures and Frontals per­fect­ly as possible.

 

Keep this also in mind while plac­ing sep­a­rate hair orders to be worn in the same wig/weave install­ment. Be unbe­weave­able is not respon­si­ble for dif­fer­ence in texture/ col­or espe­cial­ly while plac­ing sep­a­rate hair orders. Please ask if you have any questions.

 

6. IMPORTANT CLOSURE AND FRONTAL NOTE

Please note that the lace is not ini­tial­ly made to be bleached. Bleach makes just like hair also the lace weak­er. This can some­times result in hair appear­ing at the inside of the lace. Please be aware of this when buy­ing ready to ship wigs or plac­ing your cus­tom wig order. Please ask if you have any questions.

7. IMPORTANT CUSTOM WIG NOTE

Please note that all Cus­tom Wigs are Final Sale.  It is the cus­tomers respon­si­bil­i­ty to fol­low the giv­en instruc­tions to pro­vide the cor­rect head measurements.

8. IMPORTANT WIG WORKSHOP NOTE

Please note that all deposits for the Wig Mas­ter Class­es are not refund­able. Please make sure that you are avail­able on the select­ed date since this time slot is exclu­sive­ly booked for you.
1. When you sched­ule a pri­vate Wig Mas­ter Class, please make sure you are avail­able on the select­ed date. In case you of resched­ul­ing you will have to pay the full fee first.
2. A Pri­vate Wig Mas­ter Class may only be resched­uled once.
3. In case of resched­ul­ing, a new date must be booked with­in a week.
4. A new date can only be booked for the same or fol­low­ing month. And must be with­in the same year, deposits can­not be trans­ferred to the fol­low­ing year.

9. IMPORTANT NATURAL HAIR CARE KIT NOTE

Please note that all Nat­ur­al Hair Care Kits are final sale due to hygien­ic rea­sons.  For cus­tomers out­side the USA there is a spe­cif­ic ship­ping charge. This is stat­ed in the prod­uct infor­ma­tion and stat­ed as Inter­na­tion­al ‘Nat­ur­al Hair Care Kit’ ship­ping at the check-out. Please note that it is impor­tant to select the cor­rect ship­ping. The Nat­ur­al Hair Care Kit can­not be shipped until the ship­ping cost are ful­filled. No can­cel­la­tions are being made when the incor­rect ship­ping option is selected

If a prod­uct is dam­aged, defec­tive, or miss­ing please reach out to
info@be-unbeweaveable.com 
Please pro­vide pic­tures of the pack­age and prod­ucts as well. 

 

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